Privacy Policy
Effective Date: 29 June 2026
Visual Blinds Privacy Policy
Visual Blinds ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our services.
1. Who We Are
Visual Blinds is a supplier and installer of:
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Blinds
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Plantation Shutters
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Curtains
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Soft Furnishings
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Window Film
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Insect Screens
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Commercial Window Coverings
If you have any questions regarding this Privacy Policy, please contact us:
Visual Blinds
Email: info@visualblinds.co.uk
Telephone: 01274 367010
2. What Information We Collect
We may collect the following personal information:
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Name
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Address
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Telephone number
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Email address
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Property details relevant to your quotation
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Photographs of your windows where required
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Payment information (processed securely through our payment providers)
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Any information you provide when contacting us
We may also automatically collect:
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IP address
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Browser type
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Device information
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Website usage information through cookies
3. How We Use Your Information
We use your information to:
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Provide quotations
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Arrange surveys and installations
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Process orders
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Deliver products and services
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Communicate regarding appointments
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Respond to enquiries
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Provide after-sales support
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Improve our website and services
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Meet legal and regulatory obligations
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Send marketing communications where you have consented
4. Legal Basis for Processing
Under UK GDPR, we process your information because:
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It is necessary to fulfil a contract with you.
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You have given consent.
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We have a legitimate business interest.
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We are legally required to do so.
5. Marketing
If you have requested information or become a customer, we may occasionally send information about products, offers or services that may interest you.
You can opt out at any time by:
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Clicking the unsubscribe link in emails.
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Contacting us directly.
6. Sharing Your Information
We never sell your personal information.
We may share information with trusted third parties including:
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Product manufacturers
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Delivery companies
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Installation teams
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Payment providers
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IT and website providers
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Professional advisers
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Government authorities where legally required
All third parties are required to keep your information secure.
7. How Long We Keep Information
We only retain personal information for as long as necessary, including for:
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Fulfilling contracts
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Accounting and tax requirements
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Warranty purposes
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Legal obligations
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Resolving disputes
When information is no longer required it is securely deleted or destroyed.
8. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Understand website usage
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Improve website performance
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Remember preferences
You can control cookies through your browser settings.
9. Keeping Your Information Secure
We take appropriate technical and organisational measures to protect your information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
However, no online transmission can ever be guaranteed to be completely secure.
10. Your Rights
Under UK data protection law you have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion where appropriate
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Restrict processing
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Object to processing
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Request transfer of your data
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Withdraw consent where processing relies upon consent
To exercise these rights, please contact us.
11. Third-Party Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices of those websites and encourage you to read their own privacy policies.
12. Children's Privacy
Our services are not intended for children under 16 and we do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website with the updated effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
Visual Blinds
Telephone: 01274 367010
Email: info@visualblinds.co.uk
Website: www.visualblinds.co.uk
15. Complaints
If you are unhappy with how we have handled your personal information, please contact us first so we can try to resolve your concerns.
You also have the right to complain to the Information Commissioner's Office (ICO).
Information Commissioner's Office
Website: https://ico.org.uk
Telephone: 0303 123 1113